Step 2. Configure your Salesforce Lightning organization

Last published at: 2024-01-04 09:28:58 UTC
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This tutorial is for Salesforce Lightning. If you are using Salesforce Classic, please see this article.

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After installing the Duplicate Check for Salesforce package, a couple of buttons and checkboxes need to be added to your Salesforce environment. This guide describes the configuration of the Lead, Contact and Account object. To configure Duplicate Check for your custom Objects, please see this guide.

Add custom fields and buttons to page layout

As part of configuring Duplicate Check for Salesforce, add the 'Disable Duplicate Check' field and the 'DC Check' button to your page layouts. You will need them when working with Duplicate Check!

Lead Object

  1. Navigate to (Salesforce's) Setup > Object Manager > Lead > Page Layouts.
  2. Click on Lead Layout.
  3. Drag and drop the Disable Duplicate Check field in the Page Layout.
  4. Click on Mobile & Lightning Actions.
  5. Drag and drop the DC Check button in the Page Layout.
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    If you cannot drop the 'DC Check' button anywhere, first click Override the predefined actions in the 'Salesforce Mobile and Lightning Experience Actions' block.

  6. Still in Mobile & Lightning Actions, drag and drop the DC Convert custom button in the Page Layout. If you see two'DCConvert'buttons, hover over them with the cursor to reveal the full button name. Pick the button named dupcheck__DCConvert.
  7. Click Save.

Account Object

  1. Navigate to (Salesforce's) Setup > Object Manager > Account > Page layouts.
  2. Click on Account Layout.
  3. Drag and drop the Disable Duplicate Check field in the Page Layout.
  4. Click on Mobile & Lightning Actions
  5. Drag and drop the DC Check button in the Page Layout.
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    If you cannot drop the 'DC Check' button anywhere, first click Override the predefined actions in the 'Salesforce Mobile and Lightning Experience Actions' block.

  6. Click Save.

Contact Object

  1. Navigate to (Salesforce's) Setup > Object Manager > Contact > Page layouts.
  2. Click on Contact Layout.
  3. Drag and drop the Disable Duplicate Check field in the Page Layout.
  4. Click on Mobile & Lightning Actions
  5. Drag and drop the DC Check button in the Page Layout.
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    If you cannot drop the 'DC Check' button anywhere, first click Override the predefined actions in the 'Salesforce Mobile and Lightning Experience Actions' block.

  6. Click Save.

Add DC Merge button to List Views

Add the 'DC Merge' button to a list view. This lets you merge duplicate records from a list view after selecting at least two records. 

Lead Object

  1. Navigate to (Salesforce's) Setup > Object Manager > Lead > List View Button Layout
  2. At List views, click Edit
  3. Under Custom Buttons, add the DC Merge button to Selected Buttons.
  4. Click Save.

Account Object

  1. Navigate to (Salesforce's) Setup > Object Manager > Account > List View Button Layout
  2. At List views, click Edit
  3. Under Custom Buttons, add the DC Merge button to Selected Buttons.
  4. Click Save.

Contact Object

  1. Navigate to (Salesforce's) Setup > Object Manager > Contact > List View Button Layout
  2. At List views, click Edit
  3. Under Custom Buttons, add the DC Merge button to Selected Buttons.
  4. Click Save.

Enable DC Entry

We recommend enabling DC Entry‍ as well. DC Entry is a replacement entry page that you can use instead of the native Salesforce entry page. It shows duplicates while creating or editing the record. You will immediately see if there are any duplicates of the record you are creating.
Find out how to enable DC Entry here‍.

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Pfew... we're done! Duplicate Check for Salesforce is now ready to use. Get ready to find and merge duplicate records in your Salesforce organization. Make yourself familiar with Duplicate Check by reading our usage and configuration guides. Besides that, we wrote some helpful How-To's to help you. Need more or personal help?

Contact our Support team!